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Customer Service

Shipping & Delivery
We only accept credit card payment through paypal, please make payment to ap@hidlightsusa.com

We ship to worldwide from USA, and the normal transit time for standard shipping as following:
North America: USA 1~4 business days. Canada 2~7 business days
South America: 3~7 business days
Europe: 2~7 business days
Asia: 2~7 business days

* Tracking # or delivery confirmation will be provided to you upon shipment.
* Your order will be shipped same day if payment received by 3:00 PM EST (Mon~Fri, excludes holidays)
* Duty and tax are responsible by the buyer, we are not responsible for paying the tax and duty for your county. (In order to avoid or lower the duty and tax, we will lower the shipment value. Thank you for your understanding.)
* For some certain countries, if our shipping cost for your order excesses the shipping fee in the shopping cart after you check out, we reserve the right to inquire additional shipping fee.

Should you have any question? Email sales@hidlightsusa.com or call 1-678-407-4983 and 1-678-407-2062

Privacy & Security
All information provided has been encrypted with high security systems.

Returns & Replacements
All products that had purchase are subject to be return for refund option.
Also, all products were return not in re-sell able condition, 25% restocking fee will be apply. No Acception.

Ordering
All orders have been place will be ship out within 24 hours, except some of the hot items dual to out of stock.
We will inform you with email of the order.

Payment, Pricing & Promotions
All promotions and Pricing are subject to change anytime.

Viewing Orders
Please review your order correctly before purchase. We will ship out the package base on the product that you purchase from our website.
For exchange, there may be a small fee for exchange product.
Every purchase will have a tracking number or updated information within 24 hours.

Updating Account Information
Customers are responsible for all shipping information before purchasing. All account information need to done before purchase new product.